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Privacy Policy

As of 25.5.2018, the General Data Protection Regulation (EU) 2016/679, also known as the GDPR, applies, which strengthens the framework for the protection of data subjects with regard to the processing of personal data in the European Union. ITNETWORKS S.A. with respect to personal data complies with the GDPR in the context of its activity and purpose and takes the foreseen and available technical and organizational measures as provided for in the GDPR and the Greek legislation by extension.

Data Controller – Contact details

ITNETWORKS S.A. is the controller with the following contact details:

Address:3, Kleious, 17343, Agios DAIMITRIOS
Phone number:211 7107300
Email:info@itnetworks.gr

What personal data is collected about me and how?

The personal data that ITNETWORKS S.A. collects and processes are limited and on a case-by-case basis only those that are necessary each time for a specific and clearly defined purpose and the specific legal basis, such as the execution of commercial contracts with customers / suppliers .

Our aim is to provide you with the best and personalized service and to inform you about new products and services that meet your needs.

In this context, the processing concerns the personal data that you provide to ITNETWORKS S.A. in real interactive time when you use our official websites, our products or services or interact with us, for example, by creating an account on https://my.itnetworks.gr or by contacting us or applying for a job.

The personal data you provide to us include information depending on the way you interact with ITNETWORKS S.A., for example the website you visit or the services you use, which is absolutely necessary for any transactional or contractual relationship with our company, such as:

  • Identification and demographic data (full name, ID card, passport number)
  • Contact details (postal address, fixed and mobile telephone numbers, e-mail address ).

In those cases where the processing is based on obtaining consent, ITNETWORKS S.A. follows the procedures provided by law for obtaining it.

By creating a user account you have the option to give your consent that we may also obtain data by recording how you interact with our websites, products or services. This data relates to:

  • cookies that facilitate access and use of specific services and/or pages of our website.

For what purposes is the processing carried out and what is its legal basis?

Personal data is collected in accordance with the GDPR and applicable law, either at the beginning of your relationship with ITNETWORKS or afterwards and is processed on a legal basis:

  • Your consent, when required
  • The performance of a contract between us
  • The fulfillment of our legal obligations
  • The protection of vital interests
  • The fulfillment of duty in the public interest
  • The protection of our legitimate interests

ITNETWORKS E.E. may process your personal data for the following purposes on a legal basis:

1. With your consent:

  • Identification and contact with you if you have completed the forms available on the website.

2. For the performance of the contract or the pre-contractual procedure:

  • Processing of necessary personal data following specific contractual terms and with the consent of the contractor – Processing for the fulfilment of a legal obligation.

3. As part of the company ‘s advertisement to express interest in jobs in our company:

  • Contact us about a job you have expressed an interest in or if you have agreed to us keeping your CV for a job that matches your profile.

4. To fulfill our legal obligations:

  • Fulfill our obligations imposed by current legislation for our customers and our staff.
  • Fulfillment of our obligations in accordance with current legislation towards public authorities and bodies (Supervisory, Independent, Police, Judicial).

5. For reasons of legitimate interest:

  • Promote our new products and services to you and to new customers where appropriate consent is obtained.
  • Develop and improve our services and/or products through your transactional activities and interests.
  • Handling your complaints.
  • Managing the risks of default under donor contracts.
  • Prevention of illegal activities and security of customers, visitors and staff including video surveillance system, operating in accordance with current legislation .
  • Protection and security of IT systems.

Who are the recipients of my personal data?

The employees of ITNETWORKS S.A. who are responsible for the management and operation of the respective contract or transactional relationship of the client or employee with ITNETWORKS S.A. for the fulfilment of the obligations arising from them as well as the relevant obligations imposed by law, who must comply with the legal framework and are committed to the compliance with the Information Security Policy of ITNETWORKS S.A.

In this context, the employees of ITNETWORKS S.A. also have access to your personal data in the context of performing the tasks assigned to them as controller and in accordance with the GDPR.

ITNETWORKS S.A. is obliged or entitled to disclose your personal data to various third party recipients such as:

  • Insurance Institutions, Public Organizations, Chambers of Commerce and Public Enterprises.
  • Supervisory, Independent, Independent, Police, Judicial, and generally to Public Authorities within the framework of their competences (such as the Hellenic Competition Commission, Financial Police, Land Registry Offices, Courts, Prosecuting Authorities, etc.).

How long is my data retained?

ITNETWORKS E.E. retains your personal data only for the period required for the purposes of processing. However, it must retain personal data for a period of time determined by the applicable legal and regulatory framework.

  • In the case of a contract, the personal data are kept for up to ten (10) years after the expiry of the contract. If there are ongoing legal proceedings for this contract, the retention period shall be extended beyond ten years, until the issuance of an irrevocable court decision.
  • Requests that have been rejected (no contract signed ) will be retained for two (2) years.

What arecookies and why does ITNETWORKS E.E. collect them? ?

To ensure that our website works properly, we may sometimes place a small piece of data known as a cookie on your computer or mobile device. A cookie is a text file stored by a web server on a computer or mobile device. The content of a cookie can only be retrieved or read by the server that creates the cookie. The text in a cookie often consists of identifiers, site names and certain numbers and characters. Cookies are unique to the browsers or mobile apps you use and allow websites to store data such as your preferences.

ITNETWORKS S.A. uses only necessary (It is necessary to visit our website. These cookies do not recognize your individual identity. Without these cookies, we cannot provide effective operation of our website. In accordance with the law, your action is not required to accept them) and functional ( They provide you with a more personalised browsing experience. These cookies store your preferences, as well as your settings regarding favorites. If you do not accept these cookies, the performance and functionality of our website may be affected and your access to its content may be limited).

Information About Cookies

If you would like more information about cookies, how they are used and how they apply to the use of your personal data, please visit http://www.aboutcookies.org

How is my data protected?

At ITNETWORKS S.A. we work every day to ensure that the personal data we receive:

  • Processed lawfully and fairly in a transparent manner in relation to the data subject.
  • They are collected exclusively for specific and legitimate purposes.
  • They are adequate, relevant to the purpose for which we collect them and limited to what is necessary.
  • They are accurate and up to date.
  • Retained exclusively within the specified time frame and no longer
  • Processed in such a way as to ensure the necessary security of personal data.

What are my rights?

The customer has the following rights:

The right of access

  • You may at any time be informed by us about your personal data that we hold and have access to it.

The right to rectification of data

  • You have the option to contact us to correct data that is inaccurate or incomplete.

The “right to be forgotten”

  • Since we are not required by any legal framework to retain the data we hold relating to you , you can ask us to delete it.

The right to data portability

  • You can ask us to transfer your data to another entity.

The right to object and restrict processing

  • If you disagree with the way we process your personal data, you can request the cessation or restriction of processing .

The right to withdraw consent

  • You have the right to withdraw your consent to the processing of your data at any time.

ITNETWORKS S.A. will make every effort to respond to your request without delay and in any case within one month of receipt of the request. This period shall be extended for a further two (2) months if necessary, taking into account the complexity of the request and the number of requests. The company will inform you of this extension within one month of receipt of the request and the reasons for the delay. If you have made the request by electronic means, the information shall be provided, if possible, by electronic means, unless you as the data subject request otherwise.

ITNETWORKS S.A. has in any case the right to refuse to comply with your request for restriction of processing or deletion of your personal data, if such processing is necessary for the establishment, exercise or support of its legal rights or the fulfilment of its obligations.

The above services are provided free of charge. However, if your requests are manifestly unfounded, excessive or repetitive, the company may either impose a reasonable fee, informing you accordingly , or refuse to respond to them.

Withdrawal of consent

You also have the right to withdraw your consent at any time. The withdrawal of your consent does not affect the lawfulness of the processing based on it and carried out prior to its withdrawal.

Data Protection Officer

If you have questions about your data protection and your rights, you can send an email to info@itnetworks.gr or address documents to the postal address:

Data Protection Officer, 3 Kleious, 173 43 Agios Dimitrios. And we will respond to them as soon as possible and no later than one month.

Personal Data Protection Authority

You have the right to lodge a complaint with the Data Protection Authority(www.dpa.gr), which is the supervisory authority responsible for protecting the fundamental rights and freedoms of natural persons with regard to the processing of personal data of the data subject, if you consider that your rights are infringed in any way.

We encourage you to view our Privacy and Data Protection Policy at the Privacy and Data ProtectionPolicy link.